Epos Now

Epos Now is a cloud-based software provider, specializing in the design and manufacture of electronic point of sale (commonly referred to as EPOS), which encompasses features including but not limited to reporting, stock control, and CRM for retail and hospitality businesses. Epos Now software can be operated from any device or platform with a web-browser or by using Epos Now’s IOS or Android app.

Epos Now’s UK headquarters are located in Norwich, England and their US headquarters are in Orlando, Florida.[1] Founded in June 2011, the company was a pioneer in cloud-technology in the EPOS industry and is notable for being the first EPOS company to introduce an AppStore to their customers,[2] which allows users to customize their system. The Epos Now AppStore was introduced in December 2014. Epos Now’s innovation was recognized in 2016, when the company won a Queen’s Award for Enterprise,[3] the UK’s highest accolade for business success.

Epos Now is the UK’s 13th fastest growing private technology company, and the fastest growing EPOS company in the UK.[4][5] In 2016 Epos Now was valued in excess of $90 million.[6]


Epos Now was founded by Jacyn Heavens in 2011 with no external investment.[7] CEO and founder Jacyn Heavens identified a gap in the market for an affordable EPOS system whilst managing a bar, and after searching for an EPOS system that would be suitable for his business, he started building software that would suit business owners like himself. The Epos Now Appstore was officially launched in September 2015, making it the first Appstore to be released within the EPOS industry.[8] There are over 30,000 businesses using Epos Now.[9]


  • In 2015, Epos Now was awarded ‘Epos Innovation of the Year’ by Retail Systems,[10][11]and was shortlisted for EDP Business Awards[12] and Tech Cities 2015.
  • In 2016, Epos Now was shortlisted for the UK Cloud Awards in the “Most Innovative SMB Product of the Year” category[13]and the Engagement & Loyalty Awards in the “Most Innovative Technology” category.[14] Epos Now was also a finalist in 2016 The Grocer Gold Awards, for the “Technology Supplier of the Year” category.[15]
  • On 21 April 2016, it was announced the Epos Now had won a Queen’s Award for Enterprise in the Innovation category.[16]
  • Epos Now was named Gold Stevie Award winners for The International Business Awards as “The Most Innovative company of the Year 2016”.[17]
  • Epos Now won three Eastern Daily Press Business Awards in 2016[18]in the categories of; Employer of the Year, Tech Innovator of the year and Business of the Year sponsored by Barclays.
  • The company made the Tech Track 100 three years running, being named the 13th and 32nd and 53rd fastest growing tech company in the UK,[19]and named 30th fastest growing company in 2016’s Deloitte Fast 50 with a growth of 597%.[20] Epos Now was named 179th fastest growing tech company in the Deloitte 2016 Fast 500 EMEA.[21] Epos Now was named Europe’s 46th fastest growing company in the Financial Times 1000 listing.[22]
  • Epos Now was recognized for their commitment to the professional development of their employees winning a Princess Royal Training Award in 2017.[23]
  • Epos Now was noted as ‘Best SaaS Product for small business/SMBs[24]‘ in the 2017 SaaS Awards.


  1. ^“Epos Now Head Office”. Epos Now. Epos Now. Retrieved 16 January 2016.
  2. ^“Epos Now’s Innovative Work on POS Appstore Recognised With National Retail Award”. Norfolk Tech Journal. Retrieved 12 January 2016.
  3. ^Shields, Mark. “Royal approval: Four firms from Norfolk and Waveney honoured with Queen’s Enterprise Award”. Eastern Daily Press. Retrieved 22 April 2016.
  4. ^“Tech Track 100” (PDF). The Sunday Times. Archived from the original (PDF) on 4 March 2016. Retrieved 10 January2016.
  5. ^“South East and Eastern Firms Feature in Tech Track”. Fast Track. Insider Media Limited. Retrieved 24 April 2017.
  6. ^“Epos Now chief is on Norwich ‘recruitment mission’ and has 70 tech vacancies”. Eastern Daily Press. Retrieved 24 April 2017.
  7. ^“Norwich Tech Firm Announces Expansion Plans”. Business Weekly. Retrieved 15 January 2016.
  8. ^“Epos Now Launches UK’s first POS AppStore”. Retail Technology Review. Retail Technology Review. Retrieved 19 January 2016.
  9. ^Bounds, Andrew. “Naming Revolution Can Hold Key To Group’s Evolution”. Financial Times. Retrieved 8 January 2016.
  10. ^“Retail Systems Awards 2015”. Retail Systems. Archived from the original on 29 October 2015. Retrieved 1 November 2015.
  11. ^“Epos Now Competes with the Big Boys”. Norfolk Tech Journal. Retrieved 3 November 2015.
  12. ^“EDP Business Awards 2015”. Eastern Daily Press. Retrieved 19 November 2015.
  13. ^“2016 Shortlist | UK Cloud Awards”. www.ukcloudawards.co.uk. Retrieved 21 April 2016.
  14. ^“Engagement & Loyalty Awards 2016”. engagementandloyalty.com. Retrieved 21 April 2016.
  15. ^“2016 Finalists – The Grocer Gold Awards”. thegrocergoldawards.co.uk. Retrieved 22 April 2016.
  16. ^Shields, Mark. “Royal approval: Four firms from Norfolk and Waveney honoured with Queen’s Enterprise Award”. Eastern Daily Press. Retrieved 21 April 2016.
  17. ^“Company / Organization Awards Winners | Stevie Awards”. stevieawards.com. Retrieved 6 September 2016.
  18. ^“Winners 2016 | EDP Business Awards”. www.edpbusinessawards.co.uk. Retrieved 23 May 2017.
  19. ^“League table – Fast Track”. Fast Track. Retrieved 23 May 2017.
  20. ^“Fast 50 | 2016 winners”. www.fast50.co.uk. Retrieved 23 May 2017.
  21. ^“Technology Fast 500™ EMEA Winners | Deloitte Global | Technology, Media and Telecommunication”. Deloitte. Retrieved 23 May 2017.
  22. ^“The FT 1000: Europe’s fastest-growing companies”. Financial Times. Retrieved 23 May 2017.
  23. ^“The Awards 2017 | Princess Royal Training Awards | City & Guilds Group”. www.princessroyaltrainingawards.com. Retrieved 21 August 2017.
  24. ^“2017 SaaS Shortlist | Cloud Computing & SaaS Awards 2016-17”. www.cloud-awards.com. Retrieved 21 September 2017

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