CRIF High Mark Credit Information Services

CRIF High Mark Credit Information Services Pvt. Ltd. is an RBI approved credit bureau in India.[4][5] It serves retail, agriculture and rural, MSME, commercial and microfinance.[6][7][8]

The company was incorporated in 2005 and is based in Mumbai.[9] It launched its credit bureau operations in 2010 and has a database of over 120+ crore credit records as of July 2018.[10] CRIF High Mark covers nearly 38 crore unique borrowers as of Oct 2018.[11] It manages the world’s largest microfinance credit bureau database.[7]

CRIF High Mark supports over 4,000 credit institutions including over 1,000 cooperative banks and insurance companies, providing them with credit information, analytics and scoring, decision and software.[7][8][12]In addition, it works with telecom service providers, credit rating agencies and Sebi-registered brokers. Consumers can also directly access their credit scores from CRIF High Mark. It keeps a record of repayment history, defaults and frauds on loans and credit facilities extended to individuals or businesses across the country. These services help lenders to analyse the risk profile of the borrower before extending new credit and keep non-performing loans in check.[13] Consumers can check their own credit report and credit scores from the company’s website.[14]


CRIF High Mark Credit Information Services Private Limited was formerly known as High Mark Credit Information Services Private Limited.[15] High Mark was founded in 2007 by Dr. Anil Pandya with a vision of setting up India’s most comprehensive and most inclusive credit bureau.[13] In 2014, CRIF, an Italy based firm acquired majority stakes in the company and the name changed to CRIF High Mark.[16]

CRIF holds 70% in CRIF High Mark. CRIF High Mark’s other shareholders include State Bank of India, Punjab National Bank, SIDBI, Edelweiss, Shriram City Union Finance, and Alpha, which is a consortium of microfinance institutions.[17][18]

Established in 1988 in Bologna (Italy), CRIF is a global company specialising in the development and management of credit reporting, business information and decision support systems.[17][19] The firm has an international presence operating over 50 countries across four continents (Europe, America, Africa and Asia).[8][17] It has experience of delivering credit bureau solutions[buzzword] in countries like Italy, the Czech Republic, the Slovak Republic, Russia, Jamaica, Morocco, Benin, Vietnam, Bangladesh, Tajikistan and, Indonesia.[19] CRIF has been recognized amongst the top 100 FinTech by IDC Financial Insights.[8][20]


  • 2005: Incorporated as a company
  • 2007: Company started operations
  • 2009: Received in-principle approval from RBI to set up as credit information company amongst 13 applicants [21]
  • 2010: Received license from RBI to operate as credit information company [4]
  • 2011: Launched India’s first credit bureau services for microfinance industry (MFIs etc) in March 2011 [17]
  • 2012: Won Silver Award at SKOCH Digital Inclusion 2012 for the company’s work towards digital financial inclusion [7][22]
  • 2014: CRIF, the earlier strategic investor, acquires a majority stake in High Mark in June 2014 [4][16]
  • 2014: Conferred “The Grand Jury Special Mention Award at ‘The MANTHAN Awards 2014’ in South Asia and The Asia Pacific under the E-Business & Financial Inclusion category for setting up India’s first Microfinance Credit Bureau. [7]
  • 2016: The sophisticated dedupe engine, OneIdentii, developed by CRIF High Mark, was recognized as the “most promising innovation” at the Technoviti Awards 2016[7][23]
  • 2016: CRIF launches a new centre for predictive analytics and decision solutions[buzzword]in Pune to support clients in Banking, Financial Services, Insurance and Telecom sectors in India, West and South-East Asia [6]
  • 2016: Crossed 100 million credit decisions mark for Microfinance industry [7]
  • 2019: Sherlock Lending, an anti-fraud solution from CRIF High Mark, wins leading innovation award at Technoviti 2019

CRIF Credit Score

CRIF High Mark provides two type of credit scores – one for individual consumer called Personal Credit score and another for businesses called Business Credit Score or Commercial Credit Score. The CRIF Credit score range is from 300-900, where a score close to 300 is considered to be poor while 900 is the best possible score. A score of over 700 is generally considered good.[24] The Reserve Bank of India (RBI) has mandated credit bureaus in India to give a full credit report free of charge to each customer every year. A consumer can check its own credit score free once in a year from CRIF High Mark’s website.[14][25]

Products and services

CRIF High Mark provides credit information to credit institutions such as banks and NBFCs, telecom, and insurance companies, credit rating agencies, Sebi-registered brokers and to the consumers.[26] The company also provides risk management solutions, analytics, decision support and software solutions to its clients in these sectors. It also offers data quality management services that include data quality profiling, data deduplication, and data quality enhancement, as well as address quality assessment, verification, and improvement.[10] CRIF High Mark also provides market insight reports to help institutions benchmark themselves against competition and understand the penetration, delinquencies, and growth.[27]

CRIF High Mark in the news

  • Mar 2019:CRIF High Mark, CreditVidya Seal First-of-its-kind Partnership in India to provide lenders with credit scoring even for new-to-credit and ‘thin-file’ customers. [28]
  • Dec 2018: IDBI appointed CRIF High Mark Credit Information Services to receive early warning signals (EWS) solution on its retail borrowers on a pilot basis. The bank is also monitoring the accounts on a weekly basis through its credit monitoring group [29]
  • Jul 2018: Monexo, the first peer-to-peer lending company in India has tied-up with CRIF to access credit scores and other relevant financial data to aid in the loan disbursement decision making process [30]
  • June 2018:OML Technologies, a peer-to-peer lending company in India, has collaborated with CRIF High Mark to use its cutting-edge algorithm to ascertain the actuarial risk involved in providing credit to a borrower on the platform.[31]


  1. ^“CRIF High Mark Credit Information Services Private Limited: Private Company Information – BusinessWeek”. Retrieved 19 December 2010.
  2. ^“Fair Isaac, High Mark Launch Global FICO Score For Indian Lenders”. 8 December 2010. Archived from the original on 8 January 2011. Retrieved 19 December 2010.
  3. ^“Microfinance lenders to stop multiple loans – Livemint”.
  4. ^ Jump up to:ab c “High Mark Credit Information Services becomes CRIF High Mark post share sale”. The Economic Times. 9 September 2014. Retrieved 26 March 2019.
  5. ^“High Mark Credit Information Services is 4th credit information company in India – Banknet India”. Retrieved 26 March 2019.
  6. ^ Jump up to:ab Bureau, Our. “CRIF opens new centre for predictive analytics and decision solutions”. @businessline. Retrieved 26 March 2019.
  7. ^ Jump up to:ab c d e f g “CRIF High Mark India Celebrates 5 years of Credit Bureau Operations | | Business Information Industry Association”. Retrieved 26 March2019.
  8. ^ Jump up to:ab c d  “CRIF- Supporting Banks in Digital Journey”. BFSI. Retrieved 26 March 2019.
  9. ^“Bloomberg – Are you a robot?”. Retrieved 26 March 2019.
  10. ^ Jump up to:ab “Will RBI’s Public Credit Registry Disrupt India’s Successful Credit Bureaus?”. BloombergQuint. Retrieved 26 March 2019.
  11. ^Bhargava, Latika (31 October 2018). “Setting the credit score with Psychometric assessment: Parijat Garg, CRIF Highmark”. Newsbarons. Retrieved 26 March 2019.
  12. ^“Will RBI’s Public Credit Registry Disrupt India’s Successful Credit Bureaus?”. BloombergQuint. Retrieved 26 March2019.
  13. ^ Jump up to:ab “Battery ventures invests $1 mln in high mark credit information”. Reuters. 13 February 2009. Retrieved 26 March 2019.
  14. ^ Jump up to:ab Saleem, Shaikh Zoaib (21 May 2018). “You can get 4 free credit reports each year”. Retrieved 26 March 2019.
  15. ^“CRIF High Mark | India’s First Full Service Credit Information Company”. Retrieved 26 March 2019.
  16. ^ Jump up to:ab Abhyankar, Nikita (4 June 2014). “CRIF acquires majority stake in High Mark”. Retrieved 26 March 2019.
  17. ^ Jump up to:ab c d “Italy’s CRIF acquires majority stake in credit information firm High Mark”. VCCircle. 5 June 2014. Retrieved 26 March 2019.
  18. ^Sinha, Shilpy (14 March 2019). “PNB to sell its stake in CRIF High Mark”. The Economic Times. Retrieved 26 March 2019.
  19. ^ Jump up to:ab “CRIF acquires majority stake in High Mark – Times of India”. The Times of India. Retrieved 26 March 2019.
  20. ^“IDC FinTech Rankings Top 100” (PDF).
  21. ^Newswire18 (18 April 2009). “RBI nod for 4 credit information companies”. Retrieved 26 March 2019.
  22. ^“High Mark has been selected as the SILVER AWARDEE in the Financial Inclusion Category at the 30th SKOCH Digital Inclusion Summit”. Retrieved 26 March 2019.
  23. ^“Winners 2016 | Technoviti 2016”. Retrieved 26 March2019.
  24. ^ “Credit Risk: What it is and Why it matters”. CAclubindia. Retrieved 26 March 2019.
  25. ^Saleem, Shaikh Zoaib (24 January 2017). “‘Free’ credit information reports are not that ‘free'”. Retrieved 26 March2019.
  26. ^Saleem, Shaikh Zoaib (9 March 2018). “Crif High Mark’s Kalpana Pandey: The volume of people looking for credit reports has not spiked much”. Retrieved 26 March 2019.
  27. ^ANI (21 December 2018). “Home Credit India Retains first Position in Small Ticket Consumer Durable Loans”. Business Standard India. Retrieved 26 March 2019.
  28. ^Nayak, Gayatri (6 March 2019). “Crif Highmark ties up with CreditVidya”. The Economic Times. Retrieved 26 March2019.
  29. ^“IDBI Bank writes off Rs 30,000 cr loans”. DNA India. 19 December 2018. Retrieved 26 March 2019.
  30. ^“P2P market place Monexo to start 1 min loan approval process”. The Economic Times. 24 July 2018. Retrieved 26 March 2019.
  31. ^Bureau, BW Online. “RBI Benevolent on P2P Startups After Faircent Now OML Technologies Receives Its Certificate of Registration”. BW Disrupt. Retrieved 26 March 2019.

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